Podium shall be providing free entry to business-critical options till the tip of November 2021
Podium, the main communication and funds platform for native businesses, has introduced the launch of a COVID-19 relief package to assist preserve Australian small businesses working in the course of the ongoing lockdowns throughout the nation.
To assist alleviate among the prices for small businesses, Podium shall be providing free entry to options together with Text-to-Pay, Campaigns, Videochat, and Teamchat as a part of its COVID-19 relief package. This package is obtainable to all single-location Podium prospects, each new and current, up till 30 November 2021.
“Our community of Australian small businesses are a vital part of the Australian economy and these recent lockdowns have significantly impacted their operations and their ability to continue servicing their customers,” Dave Schiene, Country Manager at Podium, stated.
“COVID has altered consumer expectations, however, it has also created new opportunities to win customers online. Our services enable businesses to create or advance online strategies that have proved business-critical in the face of unpredictable lockdowns. We hope this package provides relief and assistance to those impacted in order for them to stay in touch with their customers without having the additional burden of mounting costs, for the next few months.”
Thibault Roumagoux, Executive Manager – Head of Marketing & eCommerce, JAX Tyres & Auto stated, “The COVID-19 lockdowns have forced the closure of our showrooms and only allowed our workshops to keep operating for critical repairs. Podium helped us remain ‘available’ and as a way to stay connected with our customers stuck at home, Podium Videochat gave us this opportunity to keep delivering our Peace of Mind Driving promise, with an industry first complimentary Video JAX Vehicle Inspection. By offering additional avenues of communication, we are able to continue engaging with our customers in a convenient and efficient way, which has proved especially valuable for those who urgently require assistance during this tough time.”
The COVID-19 relief package options embody:
- Text-to-Pay – With Podium Payments, businesses can ship cost requests through textual content message relatively than asking them to are available in or taking bank card info over the telephone.
- Campaigns – Enable businesses to ship focused SMS promotions to up to 100 prospects per 30 days with promotional messages that drive repeat enterprise.
- Videochat – Speaking face-to-face with prospects and answering questions immediately permits small enterprise house owners to proceed doing what they’d usually do in individual.
- Teamchat – Teamchat is designed to preserve groups linked in the identical platform the place you talk with prospects each day—so that everybody has the context they want for his or her subsequent dialog.
Through its SMS-based platform, Podium helps native businesses obtain extra evaluations, gather funds, ship SMS campaigns, and centralise their communications – all on the channels their prospects favor. Podium’s centralised platform aggregates communications from channels resembling Google, Facebook, and Instagram.
Since March 2020, when the primary lockdown started, Australian businesses have despatched almost six million messages and obtained almost 200,000 evaluations by means of Podium.
For extra info, go to www.podium.com.au/covidrelief
Podium is a buyer messaging and funds platform that allows firms with an area presence to conveniently join with their prospects at important touchpoints to assist them strengthen their enterprise. By conveniently facilitating tens of millions of buyer interactions, resembling driving customer-generated on-line evaluations and offering improved buyer messaging instruments, Podium serves greater than 90,000 native businesses within the United States, Canada and Australia. Headquartered in Lehi, Utah, and based in 2014, Podium is at present backed by YC Continuity, Sapphire Ventures, Alkeon Capital, Recruit Co. Ltd., IVP, Accel, Summit Partners and GV. To study extra, go to www.podium.com.